Travel in the Time of COVID-19 – Frequently Asked Questions

The current situation due to the spread of the Corona Virus is unprecedented and a great challenge for us, but we are ready to face it, because we know: Every crisis will be over one day and then our guests will feel like going on holiday again.

Click on questions below to find answers to a dozen Frequently Asked Questions. If you don’t find the answers that you are looking for, please contact us.

We look forward to being there for you then again, and to organising unforgettable trips for you in the future!

Todays’s Question (May 24th, 2020)

Q: Is life back to normal in Beijing?

A: Life is slowly coming back to normal in Beijing but people who arrive in China are all required to be tested. Everyone still wears masks, and most places also offer hand sanitizer.

Most restaurants, and places like convenience stores are open but the majority of places still ask for temperature checks, and some ask for a code, which comes from a government-generated app that tracks your travel history, and only if you have a green code can you then go into that business. 

You can get food delivered to your apartment door now, while you had to walk to your community gate to pick it up one week ago. 

Todays’s Question (May 20th, 2020)

Q: Hello, just wondering is Mutianyu opened? do we need to make a reservation and report ID in advance?

A: Mutianyu has been opened to the public since early April this year with some new rules. The tourist area is still from tower 1 to tower 20. While Mutianyu tourist center and Great Wall museum remain closed until further notice, at least through the summer. Guided tours are also suspended. The daily limit of 12,000 visitors will be subdivided into morning and afternoon time slots.

Visitors are required to make a reservation through the website:  http://www.mutianyugreatwall.com/subscribe/tickets

After registration, if your cell phone sims are from China then you will receive a successful appointment message. At Mutianyu entrance just show “the successful appointment” message you received, and present a digital health code showing no recent travel to infection hotspots, as well as undergo a temperature check, then you will get into the Wall.

Simply put, Mutianyu requires visitors to pre-book, show ID, undergo temperature and health checks, and wear masks. The physical distancing of one meter is also required, and the staff will be deployed to disperse any large congregations.

Todays’s Question (May 13th, 2020)

Q: Hello, three of us are interested in finding a driver to take us to the Wall to do the Jiankou to Mutianyu self-guided tour. We would like to do this on Friday, 15 May. Are these sections reopened?

A: Just checked out I am sorry to tell you the Jiankou area is still closing as a measure to control the potential spread of the virus, the reopening date is not clear yet. Probably June or July will be mostly safe to travel to the Great Wall if that works for you.

Todays’s Question (March 6th, 2020)

Q: Hi, I just saw your website and I would like to book a visit for one day in May to visit this amazing great wall of China, we will arrive at the Beijing Airport. I would like to ask you what is your advice about what part of the wall visit, as we have seen that there are different areas to visit and as we only have one day, we want to be sure that we book the best option.

A: Visiting Mutianyu–the closest part to the airport (PEK) is highly recommended. It takes no more than 1 hour 30 minutes to get to Mutianyu each way from the PEK airport. Mutianyu Great Wall is a good alternative for Badaling with the complete facilities including a cable car, chairlift, and toboggan. For more details on Mutianyu, check this page: https://www.wildgreatwall.com/mutianyu-toboggan-ride/

Todays’s Question (Feb 29th, 2020)

Q: Hi hope you are coping OK with the problems with the virus. Please can you advise us with your current situation with your guided walks that have been canceled and when if all clears up you hope to resume them? If they are being canceled are you issuing refunds?

A: So far (Feb 29th, 8:46 am) there are 146 confirmed cases in Beijing. It’s estimated that the virus would disappear by April. If all clears up in April then we will resume the tours immediately. If the virus will not go away until May/June, you may request to reschedule your hike to a different date up until 3 days before your hike. In the event that we need to cancel your hike due to the potential spread of the coronavirus or for any other reason, we will reschedule you on a different date. If rescheduling is not possible, we will happily issue you a full refund. Meanwhile, you may cancel your hike for a full refund no later than 10 days before your hike.

Todays’s Question (Feb 26th, 2020)

Q: Hi, are you still doing the 1-day tour from Beijing airport to the Great Wall of china despite the coronavirus scare? Please advise, thanks!

A: Due to the coronavirus outbreak, Beijing airport to the Great Wall tour is not available at this moment. So far (Feb 26th, 8:46am) there are181 confirmed cases in Beijing. Mutianyu Great Wall and other sites are closing as a measure to control the potential spread of the virus and will remain closed until further notice.

Most governments advise against travel to China at present, and some foreign citizens have been evacuated from the Wuhan area. It is expected that the coronavirus will be limited to isolated pockets by April 2020. Probably April will be mostly safe to travel to China if that works for you.

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