Unlock Secrets to Booking Forbidden City Tickets Fast
The Forbidden City, a popular tourist attraction in Beijing, offers up to 40,000 tickets per day for visitors to explore its vast complex of
- historic buildings,
- courtyards,
- and gardens.
Getting tickets for the Forbidden City can be challenging, especially for first-time visitors.
Back in 2002, my first visit was simple—just show up, buy a ticket at the office, and walk in.
Now, the process is a bit different. You need to book tickets online up to 7 days in advance. But remember, you can’t purchase them on the day of your visit.
In this helpful guide, we’ll show you how to book Forbidden City tickets online, so you can enjoy exploring one of China’s top landmarks hassle-free.
If You Are in A Hurry
Here are the best third-party platforms to book tickets for major sites.
These platforms not only offer a streamlined ticket purchasing process but also provide additional benefits such as user reviews, package deals, and sometimes even discounted rates.
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- Forbidden City Entry Ticket
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- Jade Dragon Snow Mountain Glacier Cableway & Blue Moon Valley & Scenic Sightseeing Train Tickets
- Impressions of Lijiang Performance
- Wangxian Valley Entry Tickets
Forbidden City Ticket Prices
- From April 1st to October 31st (Peak Season): the admission fee is 60 RMB per person.
- From November 1st to March 31st (Off-Peak Season): the admission fee is 40 RMB per person.
- Treasure Hall and Clock Museum Tickets: 10 RMB per person for each exhibit.
Admission Fee Structure
| Duration | Season | Admission Fee (RMB) |
|---|---|---|
| April 1st to October 31st | Peak Season | 60 RMB per person |
| November 1st to March 31st | Off-Peak Season | 40 RMB per person |
| Treasure Hall (per exhibit) | N/A | 10 RMB per person |
| Clock Museum (per exhibit) | N/A | 10 RMB per person |
Best Booking Methods for Forbidden City Tickets
Below are the six best methods to book Forbidden City tickets. We’ll provide a step-by-step guide for each method to ensure a smooth booking experience:
| # | Booking Method |
|---|---|
| 1 | Book tickets through the Palace Museum’s official website |
| 2 | Book tickets on the Palace Museum’s official WeChat Mini Program on your phone |
| 3 | Book tickets via third-party booking websites such as Viator and Klook |
| 4 | Ask a Chinese-speaking friend or colleague for assistance with the booking process |
| 5 | Buy tickets in person |
| 6 | Choose a guided, hassle-free tour |
1. Official Website Booking
The Forbidden City has recently reopened its ticket booking service, now available directly through its official website..
This easy online system lets you book a visit to the magnificent Forbidden City from home, allowing you to explore its rich history and stunning architecture with just a few clicks.
Follow these easy steps to book your tickets online:
1. First, sign in with your email address.
2. Once you’re signed in, click the red “Book Tickets” button.
3. Pick the dates you want to visit and choose between a morning or afternoon trip.
4. Decide how many tickets you need.
5. Click the “next” button.
6. Fill in your personal info.
7. Check your order to make sure everything’s right.
8. Make your payment and you’ll get your reservation details.
2. WeChat Mini Program Booking
The WeChat mini program is a convenient option for booking tickets online, provided you have WeChat installed on your device.
It’s reliable, yet somewhat complicated way to buy tickets, with options available for both single and multiple-entry passes.
However, non-Chinese speakers can use Google Translate to get a general understanding of the WeChat mini-programs content, even though the translation may not be entirely accurate.
Step 1: Follow the Palace Museum’s official account and enter the mini program
To book tickets for the Forbidden City, start by opening WeChat.
Search for “故宫博物院” or scan the QR code provided below to access the mini program.
Step 2: Select “Buy Tickets and Make Reservations”
Step 3: Choose the date of the visit
Select the date of your visit here.
You can choose any day and time within the next 7 days, subject to availability.
It’s important to note that tickets are often sold out weeks in advance, especially during peak seasons, so book well in advance to secure your preferred date and time.
Step 4: Select the morning or afternoon session to purchase tickets
Once you have selected the date and time of your visit, choose the morning or afternoon session you require and proceed to payment.
Step 5: Choose the type of ticket
Choose the type of ticket, which includes:
- adult
- senior
- minor
- and student
Step 6: Complete the form with your personal information.
Step 7: Make a Payment.
You can pay using a credit or debit card, or via online payment services such as Alipay or WeChat Pay.
After payment, you will receive a confirmation of your booking, which you can present at the entrance to the Forbidden City.
On the day of your visit, go to the entrance of the Forbidden City and present your confirmation to collect your tickets.
Make sure to bring a valid form of ID, such as a passport or ID card, to verify your identity.
It’s important to arrive at the entrance at least 30 minutes before your scheduled entry time to allow for ticket collection and security checks.
Additionally, please take note of the last entry times and closing hours:
- Between April 1 and October 31, the last entry to the Forbidden City is at 4:10pm, and the closing time is at 5:00pm.
- Between November 1 and March 31, the last entry to the Forbidden City is at 3:40pm, and the closing time is at 4:30pm.
Planning your next trip to China? Check out these links to easily book your train tickets, hotels, and flights for a smooth experience!
Quick Tips for Smooth Booking
1. Avoid Mondays: First things first: the museum is closed on Mondays, so plan your visit accordingly.
2. Book Early: To avoid disappointment, be sure to book your tickets well in advance, especially during peak seasons.
3. Advance Booking: You can purchase tickets up to 7 days ahead of time, but you can’t buy them on the day of your visit. It’s a good idea to book at least one day in advance.
4. Nightly Ticket Release: Tickets may become available at 8-9 pm each night, but there’s no set number released, and they can sell out quickly.
So set an alarm and be ready to purchase tickets!
5. Pre-enter Your Details: Enter Identity Information Early: By putting in your name and other details ahead of time, you can save time,thus enhance your chances of successfully purchasing tickets online for the Forbidden City.
6. Save Frequent Visitor Info: Add Frequent Viewers: If you often buy tickets for the same people, you can save their names and details. This makes it quicker to buy tickets next time.
7. Carry ID for Ticket Collection: Don’t forget to bring your ID when picking up tickets at the South Gate of the Palace Museum.
8. Child Policy: If you’re bringing kids, keep in mind that children under 14 must be accompanied by an adult, and one adult can bring up to 3 kids.
9. Cancellation Policy: And remember, if you can’t make it, be sure to cancel your ticket in advance.
Missing your booking three times within 180 days will result in a 60-day ban from booking tickets to the Palace Museum.
10. Expect Queues: Be prepared to queue for security checks and ticket collection, especially during busy periods.
11. Dress Appropriately: Lastly, wear comfortable shoes and clothing that’s suitable for walking and weather conditions.
3. Booking Forbidden City Tickets via Third-Party Websites
If you’re looking for more flexibility in ticket options or language support, online ticketing platforms can be a great option.
Websites such as Viator and Klook offer skip-the-line tickets.
In my opinion, they are the most cost-effective ways to book tickets online.
However, it’s important to do your research before booking through these websites, though, as prices and availability can vary.
4. Assistance from a Chinese-Speaking Friend
If you have a friend or colleague who speaks Chinese, asking for their assistance in booking tickets can be a great option.
This is especially helpful if you encounter any issues during the booking process or need help navigating the Chinese-only Palace Museum website.
They may even be able to score you a better deal or insider tip!
5. In-Person Ticket Purchases
For those who prefer to handle things in person, buying tickets at the entrance is an option.
However, only the following three groups are allowed to make on-site reservations at the service window on the east side of the Meridian Gate:
- Elderly individuals over 60 years of age
- Minors under 18 years of age
- Disabled individuals with a valid disability certificate
Additionally, tickets may sell out, so it’s important to arrive early to ensure availability.
6. Opting for a Guided Tour
For a truly hassle-free experience, consider booking a guided tour of the Forbidden City.
Many tour companies offer skip-the-line access, English-speaking guides, and transportation to and from the attraction.
This option may be more expensive, but it can save time and provide a more in-depth understanding of the history and culture behind the Forbidden City.
FAQs on Booking Tours and Tickets
Q: I was reading your post about buying tickets for the Forbidden city (unfortunately, I missed out) and you recommend going for tour companies and some of them advertise for the dates that are sold out at the official website.
Is that a scam or they actually have pre-booked tickets? I would like to book a tour for Sunday but am hesitant as I don’t understand if it is reliable.
A: Regarding your question about tour companies advertising sold-out dates for the Forbidden City, it’s essential to exercise caution.
While some tour companies may indeed have pre-booked tickets or access to additional tickets, there is also a possibility of scams or unethical practices.
To ensure reliability, I would recommend doing some research on the tour company you’re considering.
Look for reviews and testimonials from previous customers to get an idea of their reputation.
Check if they are registered, licensed, or associated with reputable travel organizations.
Additionally, you can reach out to them directly and ask about their ticket procurement process, including how they manage to secure tickets for sold-out dates.
Quick Online Booking for Forbidden City Tickets
The best way to book Forbidden City tickets online is to use the Palace Museum’s official WeChat mini program (if you know Chinese) or online travel platforms such as Viator or Klook.
I highly recommend using either Viator and Klook to book your tickets.
They offer a fast, reliable, and hassle-free way to get your tickets, and it’s incredibly convenient.
All you need to do is show your passport at the entrance, and they’ll enter your passport number into their system.
Then you’ll be granted access to the Forbidden City to explore its stunning architecture and rich history.
If you’re a history and architecture enthusiast, be sure to allocate enough time to fully appreciate all the nooks and crannies of this magnificent site.
Don’t just take my word for it, though – check out the online reviews of Viator or Klook to see why they are the go-to platform for booking your Forbidden City tickets.
Essential FAQ on Booking Forbidden City Tickets Online
Q: Do I need to buy the Forbidden City tickets in advance?
A: Yes, it is highly recommended to purchase Forbidden City tickets in advance, especially during peak tourist seasons.
The Forbidden City is a popular tourist attraction in Beijing, and there can be long queues and limited ticket availability, particularly during holidays and weekends.
Buying tickets in advance helps ensure that you have a reserved entry time and can avoid waiting in line for an extended period.
Q: I run into your blog after being unable to book 2 tickets for the Forbidden City online. P your advice, 8pm-9pm is the time I will look for openings.
We also think to go early before the opening and wait in line by the passports/ Meridian gate (we can do that on May 14, or on the 16, thats when we can visit the Forbidden City).
I d appreciate your insight about our plans B and C.
A: It’s a good idea to check for ticket availability between 8pm-9pm, as that’s typically when the system releases unclaimed tickets.
As for your plan B, unfortunately, since April 10th, If you have not booked a ticket to the Forbidden City, please note that, due to the new policy, it is currently impossible to purchase tickets in person.
However, the following three groups are allowed to make on-site reservations at the service window on the east side of the Meridian Gate:
- Elderly individuals over 60 years of age
- Minors under 18 years of age
- Disabled individuals with a valid disability certificate
It is recommended to plan ahead and secure tickets before arrival to ensure a smooth and enjoyable visit to this iconic attraction.
Q: Can I book Forbidden City tickets online?
A: Yes, you can book tickets to the Forbidden City online through the Palace Museum’s official website or independent booking platforms such as Viator or Klook.
Q: How far in advance should I book my Forbidden City tickets online?
A: It is recommended to book your tickets at least five days in advance, especially during peak season.
This ensures availability and avoids long wait times at the entrance.
Q: Can I purchase Forbidden City tickets using an overseas phone number?
A: Many travelers have experienced difficulties when trying to use overseas phone numbers with the WeChat app for ticket purchases, often receiving an error message stating the number is invalid.
The recommended solution for international visitors is to book tickets through the Forbidden City’s official website, which offers an English version.
This method is designed to be straightforward and hassle-free, ensuring you can secure your visit without the need for a Chinese phone number.
Q: What types of tickets can I purchase online?
A: You can purchase single or multiple-entry passes for the Forbidden City, as well as combined tickets for the Palace Museum and other attractions.
Q: What if I cannot read Chinese on the booking website?
A: If you cannot read Chinese, you can try using Google Translate to gain a general understanding of the content.
Alternatively, you can ask a Chinese-speaking friend or colleague for assistance or use online ticket vendors like Viator or Klook
Q: Can I purchase Forbidden City tickets in person?
A: Unfortunately, no, they are not.
The Forbidden City does not offer same-day ticket sales in order to manage visitor numbers and maintain the preservation of the historical site.
However, visitors can purchase tickets in advance through various methods, such as online or at authorized ticket vendors.
It is recommended to plan ahead and secure tickets before arrival to ensure a smooth and enjoyable visit to this iconic attraction
Q: How to collect your tickets and enter the Palace Museum?
A: To enter the Forbidden City, you don’t need to have hard-copy tickets.
After booking your tickets online, simply bring your passports on the selected date and time and scan them for direct entry at the Forbidden City’s entrance and galleries.
Before you go, it’s essential to check the map and read top tips for a smooth and enjoyable experience.
Q: Can I reenter the Forbidden City on the same ticket?
A: No. Traditionally, tickets for visiting the Forbidden City in Beijing, China, are valid for a single entry.
Once a guest who has had their ticket scanned for entry leaves the Forbidden City, they will not be permitted to return using the same ticket.
It’s best to check with the official ticketing authorities or consult the updated information available on their website or contact them directly for the most accurate and current information regarding reentry policies.
When to Show Your Ticket:
- Morning Session: Tickets must be shown by 12:00 PM.
- Afternoon Session: Ticket checks start at 11:00 AM.
Pro Tip:
To avoid waiting, be sure to arrive at the time slot you selected. Enjoy a hassle-free visit to this iconic destination!
How to Reach the Forbidden City in Beijing
Here’s a step-by-step guide on how to get to the Forbidden City:
1. Take the subway:
The easiest and most convenient way to get to the Forbidden City is by taking the subway.
Line 1 stops at Tiananmen East Station, which is the closest station to the Forbidden City.
From there, it’s a short walk to the entrance.
2. Take a taxi:
Taxis are readily available throughout the city and can be a good option if you have heavy luggage or want to avoid crowds on public transportation.
Just be aware that traffic in Beijing can be quite congested, especially during rush hour.
3. Take a bus:
Several bus routes stop near the Forbidden City, including buses 1, 2, 10, 20, 52, 59, 82, 90, 120, 126, 203, 205, 728, and 802.
However, navigating the bus system in Beijing can be challenging for non-Chinese speakers.
4. Take a tour:
Many tour companies offer guided tours of the Forbidden City, which can be a great option if you want to learn more about the history and culture of this ancient site.
Tours typically include transportation to and from the site, as well as admission tickets and a guide.
5. Walk or bike:
If you’re staying in the nearby area, walking or biking to the Forbidden City can be a great way to explore the city and get some exercise at the same time.
Just be aware that Beijing’s streets can be busy and crowded, so use caution and follow traffic rules.
By following one of these methods, you can easily get to the Forbidden City and begin exploring the wonders of this historic landmark.
Forbidden City Map
Below, you will find a map of the Forbidden City.
By utilizing this map, you can start your exploration from the South entrance, also known as the Meridian Gate.
From there, you can discover both the central buildings located along the axis and the structures flanking to the East and West.
After your exploration, you can make your way to the exit through the North gate.
Where to Stay Near the Forbidden City
Looking for the best place to stay by Beijing’s historic Forbidden City? We’ve handpicked some top choices for you!
Fancy Option: Mandarin Oriental Wangfujing Beijing – Just a short stroll from the Forbidden City, the Mandarin Oriental is the epitome of elegance. Dive into their luxurious beds, experience gourmet dining, and let their top-tier services sweep you off your feet. To unwind? Their serene spa is pure magic. ($450-700/night)
Middle Option: Hotel Kapok Beijing – Perfectly situated near the Forbidden City, this hotel offers both style and value. You’ll be charmed by its contemporary design, friendly staff, and the rooftop lounge that offers stunning city views. A gem in the heart of Beijing! ($160-260/night)
Budget Pick: Hutong Courtyard Beijing – Experience Beijing’s heritage without stretching your budget. This charming hotel, set in a historic hutong, offers a blend of tradition and modern comforts. You’ll love its cozy atmosphere, classic architecture, and the fact that it’s so close to the Forbidden City. ($30-70/night).
Curious about the top places to stay in Beijing? Explore our guide to 7 Must-Stay Locations in Beijing: Culture Meets Comfort!
FAQs:
1. Is the Forbidden City open to the public?
A: Yes, the Forbidden City is open to the public.
However, due to its popularity, visitors are required to purchase tickets in advance and follow a designated route through the palace complex.
2. What can tourists do in the Forbidden City?
A: Tourists can explore the various palaces, gardens, and pavilions within the Forbidden City, as well as view the extensive collection of historical artifacts on display.
There are also guided tours and cultural performances available.
3. When did the Forbidden City open to the public?
A: The Forbidden City opened to the public as a museum in 1925, after the fall of the Qing dynasty.
4. How much is a ticket to the Forbidden City?
A: As of 2023, the ticket price for the Forbidden City is 60 RMB for peak season (April 1 to October 31) and 40 RMB for the off-peak season (November 1 to March 31).
5. How much of the Forbidden City is open to the public?
A: Currently, about 70% of the Forbidden City is open to the public, with some areas restricted for restoration and preservation purposes.
6: Can I book Forbidden City tickets by email?
A: As of May 9th, 2024, Forbidden City tickets can no longer be booked by email. All tickets must now be booked online.
7. Can anyone go to the Forbidden City?
A: Yes, anyone can visit the Forbidden City by purchasing a ticket and following the rules and regulations of the palace complex.
8. How long does it take to walk through the Forbidden City?
A: Walking through the Forbidden City typically takes about 3 hours and exploring its main attractions.
However, visitors can spend longer if they want to fully appreciate the palace complex’s beauty and history.
9. What is the best time to visit the Forbidden City?
A: The best time to visit the Forbidden City is during the early spring (April to May) and autumn (late September to early November), when the weather is mild.
While there are some peak times with larger crowds, these seasons generally offer a more enjoyable experience for visitors.
To avoid the largest crowds, it is recommended to arrive early in the morning when the palace complex first opens, or to visit in the afternoon after the peak visitor times have passed.
9. Why is no one allowed in the Forbidden City?
A: The Forbidden City was once the exclusive residence of the imperial family and their entourage and was considered off-limits to the general public.
Today, it is a museum and popular tourist attraction, but there are still some areas that are restricted to preserve historical artifacts and structures.
Conclusion
Booking Forbidden City tickets online is a straightforward process, and with this comprehensive guide, you can ensure a smooth and hassle-free experience.
Remember to book well in advance, either via the WeChat mini program, Email, or online ticket vendors such as Viator or Klook.
Bring a valid form of ID, and allow plenty of time for ticket collection and security checks.
With these tips, you’re sure to enjoy your visit to one of China’s most iconic landmarks.
Lastly, to maximize your trip, ensure you don’t overlook the Temple of Heaven, a captivating destination merely 4km from Tiananmen Square.
Immerse yourself fully by combining visits to the Square, the Forbidden City, and the Temple of Heaven.
Additionally, when planning your delightful one-day city tour in Beijing, make sure to include a visit to the enchanting Summer Palace.
This magnificent attraction adds a touch of grandeur and beauty to your itinerary, perfectly complementing the must-see destinations of Tiananmen Square, the Forbidden City, and the Temple of Heaven.
Please note that the Forbidden City is closed on Mondays. This makes it an ideal day to visit the Mutianyu Great Wall instead.
For a detailed guide and additional tips on how to explore the Mutianyu Great Wall, please refer to the following post: Everything You Need to Know Before Visiting Mutianyu Great Wall (+ 6 FAQs)
To further enhance your Beijing experience, especially your visit to the Forbidden City, we recommend exploring the following informative posts.
They are packed with fascinating insights and useful tips that cover various aspects of the Forbidden City.
This will ensure you discover even more reasons to be enchanted by this historical wonder:
- An Insider’s Guide to Delving into The Forbidden City
- 11 Things You Didn’t Know About Visiting The Forbidden City
- Forbidden City FAQs: The Ultimate Guide to a Seamless Visit!
- The BEIJING PASS: Explore China with Ease!
Planning a visit to Xi’an?
Discover the ultimate guide to purchasing Terracotta Army Museum tickets online and unlock valuable tips for an unforgettable experience.
Wishing you enjoyable travels!
Our travel blog has already helped thousands of travelers. So join us and come along on our journey around China!
When I’m not on the road or writing, I enjoy street photography, spending time with my wife and our 7-year-old son, Zack, or relaxing at home with our black-and-white cat, Sprite.
Hope my tips inspire your next adventure—happy travels!
Hi, what is the name of the WeChat mini programme? I want to search it within WeChat but , Oh, and you mentioned a QR code – I might have missed it, many thanks
Hello! The name of the WeChat mini program is “故宫博物院.” My apologies for the oversight. As for the QR code, it should be on the lower part of the page. If you’re having trouble seeing it, let me know and I’ll assist further. Thank you for reaching out!
Hi there,
Can I check do we need a China mobile number in order to purchase the entrance ticket from the Wechat mini program?
Yes, for many WeChat mini programs, especially those tailored for local services or events in China, a China mobile number is often required for verification purposes. This is to ensure authenticity and to provide a point of contact for any transactional communications. If you’re looking to purchase an entrance ticket from a WeChat mini program, having a China mobile number can be a crucial step in the process. It might be helpful to consult with someone locally or check if there are alternative purchasing methods available if you don’t have a China mobile number.
Hi, do you know if anyone has successfully booked via email recently?
Thanks so much for reaching out with your question! While I’m not entirely sure about recent email bookings, I’ve got a super tip for you: why not give the website a try? You can visit https://bookingticket.dpm.org.cn/ to book directly. It’s quick, easy, and you’ll get all the info you need in just a few clicks!
Re booking via email. We will only know if we are successful in getting the tickets the following day. So if unsuccessful, that means got to try again for another day?
Yes, if you’re booking Forbidden City tickets via email or any official platform, you’ll typically find out if your booking was successful the day after you submit your request. This means if you don’t secure tickets for your preferred date, you indeed need to try again for another day. The booking process for the Forbidden City is designed to accommodate the massive interest from both local and international visitors, with tickets being released 7 days in advance and a daily visitor limit set to ensure a manageable and enjoyable experience for everyone.
The system requires accurate passport information for all visitors at the time of booking because tickets are tied to individual identities to prevent fraud and resale. If unsuccessful on your first attempt, it’s advisable to have a few alternative dates in mind and try to book for those as soon as you can, given the high demand, especially during peak tourist seasons.
Additionally, it’s important to remember that the Forbidden City does not sell same-day tickets, emphasizing the need to book in advance. With visitor numbers capped daily, early booking not only secures your entry but also aids in planning your visit more smoothly, allowing for a better overall experience of this historic site.
For a hassle-free visit, it’s recommended to familiarize yourself with the entry procedures and make use of the various resources available for planning your tour route through the Forbidden City. This ensures you get to see the highlights and have an enriching visit.
May I ask whether the booking by email still work? I can’t see the email booking instruction on the English website anymore
Unfortunately, email booking doesn’t work anymore. All bookings must now be done online.
Hello, for booking via email – can I reserve more than one admission ticket or multiple? I will be travelling with my husband. Thank you.
Thanks for the comprehensive guide on booking Forbidden City tickets! The step-by-step instructions and tips for both the official website and WeChat Mini Program are incredibly helpful. It’s great to know about the peak and off-peak pricing as well as the various booking options. I’ll definitely use these insights to plan my visit. Appreciate the detailed information and advice on avoiding long waits!
You’re very welcome! I’m glad you found the guide on booking Forbidden City tickets helpful. It sounds like you’re all set for a smooth visit. Have a fantastic time exploring the Forbidden City! If you have any more questions as you plan your trip, feel free to ask. Enjoy your visit!
Thank you, Ricky, for this detailed guide! It makes booking Forbidden City tickets so much easier. I especially appreciate the tips on booking in advance and using WeChat. This is a great resource for both first-time and returning visitors!
You’re very welcome Lamichhane! I’m glad the guide was helpful. Booking in advance and using WeChat can really simplify the process. I hope you have an amazing time at the Forbidden City, whether it’s your first visit or you’re coming back for more! Let me know if you need anything else.
Hi there,
May I confirm if a China mobile number is required to purchase an entrance ticket through the WeChat mini program?
Yes, in most cases, a China mobile number is required to purchase an entrance ticket through the WeChat mini program. This is because the system often requires a local number for identity verification and SMS confirmation. However, some locations may allow passport registration instead.
This guide is incredibly helpful! Booking tickets for the Forbidden City can be tricky, and your step-by-step instructions make it so much easier. Thanks for the detailed breakdown!
I’m so glad to hear the guide was helpful for you! Booking tickets for the Forbidden City can definitely be a bit tricky, but once you have the steps down, it’s much smoother. Enjoy your visit!
Hello
I just tried booking it on the online website, but I am not sure if it worked. I did make a payment on my mobile phone, but I am not getting a confirmation email. How do I know for sure if booking the ticket on the website succeeded?
Hello,
you recently posted this article explaining the process of booking a Forbidden City ticket through the official website, saying it should be easy.
However when I try to book a ticket (for May 27), I keep getting this error message in Chinese, even though I filled all my details correctly: 实名制证件不能为空
Do you know what’s wrong? Can you help me book a ticket?
Thanks
Yinon
Thanks for reaching out!
The error message you’re seeing — “实名制证件不能为空” — translates to:
“Real-name ID information cannot be empty.”
This usually means that the system isn’t recognizing the ID number you entered, or the required ID field wasn’t completed properly.
Here are a few tips that should help:
✅ Use your passport number in the ID field — make sure there are no extra spaces.
✅ Name format: Enter your full name exactly as it appears on your passport (usually in ALL CAPS, no special characters).
✅ Passport type: On the website, choose “护照” (passport) as the ID type if there’s a dropdown.
✅ Try switching browsers or using a desktop instead of mobile — the site sometimes has compatibility issues.
✅ Avoid using auto-translate on the booking page — it can sometimes cause the form to break.
If it still doesn’t work, I highly recommend using a third-party platform like Viator for a seamless experience. https://shorturl.at/RP9uI
Hello, we are a couple of Spaniards who are going to China and in Pekin we want to visit the Forbidden City and Tianamen Square, and we have read on their blog
That if we have a reservation for the Forbidden City, it is not necessary to book for Tianamen Square, is that true? is that it is not clear to us. We are going to reserve the Forbidden City on August 30 in the morning
On the website of the WeChat mini program, it is not clear to me. Thanks
Thank you for your message! I’m glad you’re planning to visit the Forbidden City on August 30—it’s an unforgettable experience.
To clarify your question:
Before April, visitors with a Forbidden City ticket did not need a separate reservation for Tiananmen Square on the same day.
Since April, however, the official Forbidden City mini program updated its policy. Now, it recommends making a separate reservation for Tiananmen Square, even if you already hold Forbidden City tickets. Some of our guests in June were not allowed to enter Tiananmen Square without the separate booking, despite having Forbidden City reservations.
For August 30, I highly recommend reserving Tiananmen Square tickets separately, as security will be much stricter than usual due to the upcoming September 3rd military parade. This will help you avoid any disappointment and ensure smooth entry.
Hello. I want to book tickets for the Palace Museum, but I am not sure what to put as first name and last name. Is it first name=given name and last name=family name or the other way around. I don’t know if it matters, but in my passport’s MRZ, my family name is written first. I’d really appreciate it if you could help me out.
For the Palace Museum ticket booking, you should enter your details exactly as they appear on your passport’s information page (not the MRZ line). Normally this means:
First name = Given name(s)
Last name = Family name
So, even though in the MRZ your family name appears first, when filling in the form you should write them in the usual order (family name under “last name,” given name under “first name”).
As long as the spelling matches your passport info page, you’ll be fine.
Hi! Lovely website with such detailed instructions! Really helpful! We’re planning to visit late September for our honeymoon, and I have read online that it’s possible to avoid Tiananmen Square queues by entering via the East Gate (Donghuamen) with a valid Forbidden City ticket of course. Do you know if this is still possible and if we would be able to do this and then access the luggage facilities (going straight from PEK when arriving!). Thank you / Xiexie 🙂
Hi there,
Thank you so much for your kind words about the website — I’m really glad you found the instructions helpful! And congratulations on your upcoming honeymoon, what a wonderful way to start it
Regarding your question: **yes, it is still possible to avoid the Tiananmen Square queues** if you already have a valid Forbidden City (Palace Museum) ticket.
In practice, this means approaching the Forbidden City from the **east side (Donghuamen area)** rather than entering through Tiananmen Square. You will still enter the Palace Museum at the **Meridian Gate (Wumen)** as usual, but by coming from the east, you do **not** need a separate Tiananmen Square reservation. This is currently one of the easiest ways to reduce security lines and save time.
If you also wish to actually visit Tiananmen Square itself (for example, the flag-raising ceremony), please note that this is managed separately and **does require its own reservation**.
### About luggage (coming straight from PEK)
Large luggage is not allowed inside the Forbidden City. However, the Palace Museum does provide **official same-day luggage deposit services** near the **Duanmen Visitor Service Center**, before the main security check. Suitcases can be stored there, but valuables such as laptops, cash, or jewelry are not accepted, and all items must be collected before closing time.
That said, if your schedule allows, I usually recommend **leaving luggage at your hotel first**, even if it’s before check-in. Most hotels are happy to store bags, and it makes the visit much smoother and more relaxed — especially on a honeymoon.
### A small September note
Late September has excellent weather, but it can be busy as China approaches the early-October holidays. Be sure to **book Forbidden City tickets in advance**, as reservations are still required.
Super helpful breakdown on how to book Forbidden City tickets online — clear steps and tips that make planning a visit much easier!
Really helpful guide on booking Forbidden City tickets online! The step-by-step tips make the whole process simple and stress-free for first-time visitors. Thanks for sharing such useful information!
Thank you so much for your kind words!
I’m really happy to hear the guide was helpful. Booking Forbidden City tickets can feel a little confusing for first-time visitors, so I’m glad the step-by-step tips made the process easier and less stressful.
Hope you have a wonderful time exploring the Forbidden City — it’s truly one of the most special places to visit in Beijing.
Excellent guide! Securing tickets for the Forbidden City can be confusing, especially during peak travel seasons, so having clear and up-to-date information is incredibly valuable. I appreciate that you covered the booking process along with practical tips to help travelers avoid common mistakes. This is a must-read for anyone planning a visit to one of China’s most iconic historical landmarks. Thanks for putting together such a helpful resource!
Thank you so much for your kind words! I’m really glad you found the guide helpful. Forbidden City tickets can definitely be tricky during busy travel periods, so I hope the information makes the booking process easier and helps more travelers enjoy a smooth visit.